Virgin Village Headquarters

Virgin Australia appointed SHAPE to complete the fitout of their 24-hour Operations Control Centre on level 1 of the Alpha building.

Virgin Australia


Delivery Model:
Design and Construct

Brisbane, QLD

30 weeks

Project Size:
1,500 m2

This project was the first time an Australian airline had ever relocated their live control centre, so keeping disruptions to a minimum was essential to the project’s success.

This project included:

  • Refurbishment of the reception area, Alpha hub breakout space and outdoor area
  • Conversion of an indoor/outdoor breakout space into an internal theatre for presentations
  • Refurbishment of seven kitchenettes’s over three separate Virgin buildings

Challenges on this project included relocating a live control centre that operated 24/7, an extremely condensed programme and tight budgets. There was also a politically complex design process with multiple stakeholders and custom items such as the turbine engines in reception and a perforated steel screen. Our team handled these concerns by closely communicating with the Virgin project management team via regular project control group (PCG) and design coordination meetings to ensure client satisfaction.

SHAPE achieved Perfect Delivery for Virgin Australia and delivered the project with no disturbances to regular business operations.